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Case Study

Bio-Cleanup for Commercial Property

Frontier responded to a commercial bio-cleanup project in San Antonio, TX following a rat infestation. The team implemented a structured remediation plan focused on work area protection, contaminated ceiling tile removal, HEPA cleaning, antimicrobial treatment, and air filtration.

The team protected the work area and furniture, removed and replaced ceiling tiles, cleaned the ceiling grid, and operated air scrubbers throughout the project to help stabilize the commercial space.

Service Provided Bio-Cleanup
Location San Antonio, TX
Property Type Commercial Property
Technicians Noah Lawless, Johnny Mayberry, Landon Antee, Chase Grubbs
Equipment Used

Commercial air scrubbers, HEPA vacuums, antimicrobial cleaning agents, containment and work area protection materials, PPE, ceiling tile replacement materials, and commercial restoration equipment.

Mitigation Focus

Work area protection, contamination removal, ceiling tile replacement, HEPA vacuuming, antimicrobial cleaning, air filtration, and final project stabilization.

Outcome

Bio-cleanup completed, affected ceiling tiles removed and replaced, ceiling grid cleaned and treated, air scrubbers stabilized throughout the project, and the commercial property prepared for continued use.

Problem

A commercial property in San Antonio, TX required professional bio-cleanup after a rat infestation affected the building. The impacted areas needed to be protected, cleaned, disinfected, and stabilized before the space could return to normal use.

When Frontier arrived, the concern extended beyond the visible signs of infestation. Rodent activity can leave behind droppings, urine, nesting materials, odor, and biological contaminants that may affect ceiling materials, exposed surfaces, furniture, and indoor air conditions.

The property owner needed a trained restoration team that could protect the work area, remove affected materials, clean the ceiling system, apply antimicrobial treatment, and maintain air filtration throughout the project.

Solution

Frontier responded to the commercial property and performed a structured bio-cleanup service designed to address contamination concerns and stabilize the affected areas.

The team protected the work area and furniture before removing and replacing all affected ceiling tiles. Once the ceiling system was exposed, Frontier HEPA vacuumed and wiped the entire ceiling grid using a professional antimicrobial agent.

Commercial air scrubbers were stabilized and operated for the duration of the project to help filter airborne particles while cleanup and restoration work was completed.

Project Gallery

Work Area Protection
Rodent Infestation Damage
Contamination Cleanup
After Project Cleanup

Our Process

Initial Assessment & Planning

Frontier began by inspecting the affected commercial property to understand the scope of the rat infestation cleanup and identify impacted ceiling areas, surrounding furniture, and work zones that needed protection.

Project Documentation

Frontier documented the affected areas and reviewed the ceiling system before cleanup began. This helped the team establish the project scope, confirm which materials needed removal, and support a clear remediation plan for the commercial property.

Affected Ceiling Tile Removal

Although this was not a water extraction project, Frontier removed affected ceiling materials as part of the bio-cleanup process. All impacted ceiling tiles were removed so the ceiling grid and surrounding areas could be properly cleaned and treated.

Work Area & Furniture Protection

Frontier protected the work area and nearby furniture before active cleanup began. This helped reduce cross-contamination risk and kept the remediation process focused on the affected commercial space.

Air Scrubber Setup & Filtration

Frontier stabilized commercial air scrubbers for the duration of the project. These units helped filter airborne particles while the team performed ceiling tile removal, HEPA vacuuming, antimicrobial wiping, and replacement work.

HEPA Vacuuming of Ceiling Grid

Frontier HEPA vacuumed the entire ceiling grid to remove fine debris and contaminants from exposed surfaces. This step helped prepare the ceiling system for detailed antimicrobial cleaning.

Antimicrobial Cleaning

After HEPA vacuuming, Frontier wiped the ceiling grid with a professional antimicrobial agent. This helped treat exposed surfaces affected by the infestation and supported a cleaner, more stable work environment.

Ceiling Tile Replacement

Frontier replaced the removed ceiling tiles after the ceiling grid had been cleaned and treated. This helped complete the restoration of the affected ceiling system and prepare the space for continued use.

Final Project Review & Customer Feedback

Once cleanup and replacement work were complete, Frontier reviewed the finished areas and confirmed the project was stabilized. The customer later left a 5-star review recognizing the team’s outstanding work.

Our Team

N

Noah Lawless

Restoration Supervisor

Experience: 5+ years in restoration supervision, bio-cleanup, and commercial remediation field operations

Training & Certifications: Bio-cleanup procedures, commercial restoration practices, antimicrobial application, project supervision

Noah helped supervise the San Antonio bio-cleanup project, including project planning, work area protection, remediation oversight, and quality control.

J

Johnny Mayberry

Restoration Supervisor

Experience: 5+ years in commercial restoration, cleanup supervision, and remediation project coordination

Training & Certifications: Restoration supervision, job site safety, antimicrobial cleaning procedures, commercial remediation support

Johnny supported field supervision throughout the project, helping coordinate daily cleanup activities and maintain Frontier’s restoration standards.

L

Landon Antee

Restoration Technician

Experience: Commercial restoration and bio-cleanup field experience

Training & Certifications: HEPA cleaning procedures, antimicrobial application, ceiling system cleanup, restoration equipment operation

Landon assisted with work area protection, ceiling tile removal, HEPA vacuuming, antimicrobial cleaning, and ceiling tile replacement.

C

Chase Grubbs

Restoration Technician

Experience: Commercial restoration and environmental cleaning field experience

Training & Certifications: Commercial cleaning procedures, HEPA vacuuming support, air scrubber operation, job site safety

Chase supported the remediation process by assisting with ceiling system cleanup, equipment management, replacement work, and final project completion.

Results

Frontier completed the commercial bio-cleanup project in San Antonio, TX after a rat infestation affected the property. The impacted areas were protected, cleaned, treated, and stabilized through a structured remediation process.

By combining work area protection, affected ceiling tile removal, HEPA vacuuming, antimicrobial wiping, ceiling tile replacement, and continuous air scrubber filtration, Frontier addressed contamination concerns within the affected ceiling system and surrounding work area.

The project was completed successfully, and Frontier received a 5-star review for outstanding work.